Install Screen Connect for remote support

Created by Jonathan Stefan, Modified on Thu, 19 Sep, 2024 at 12:34 PM by Jonathan Stefan

Install Screen Connect for remote support

  1. Open your browser and navigate to https://remote.sperretech.com
  2. Click the blue circle with white arrow inside to download the installer
    1. A screenshot of a remote agent

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  3. Enter ARC in the COMPANY field and then click DOWNLOAD on the bottom right
    1. A screenshot of a computer

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  4. When the download completes, click on OPEN FILE under the file
    1. A screenshot of a computer

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    2. This will perform the installation for you. It should be quick and almost unnoticeable.
  5. On a successful installation, you will now see the ST logo in your system tray
    1. A computer screen with a red arrow pointing to a black square

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